Important Information
Policies
To help make your stay at Riviera Motel in Kissimmee as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Straightforward policies that keep every stay simple.
- Check-In and Check-Out
Guests can check in from 1:00 PM, while check-out is available until 11:00 AM. Early check-in or late check-out may be possible based on room availability. A valid photo ID and credit card are required at check-in.
- Age Requirement
The minimum check-in age is 21 years. Guests under 21 must be accompanied by an adult.
- Deposits & Payments
A refundable security deposit may be collected at check-in for incidentals. The motel accepts most major credit and debit cards, and cash payments are allowed at the property’s discretion.
- Smoking Policy
Riviera Motel Kissimmee is a non-smoking property. Guests may only smoke in designated outdoor areas to maintain a clean indoor environment.
- Pet Policy
Pets are not allowed at Riviera Motel Kissimmee. Only ADA-compliant service animals are accepted.
- Children & Extra Beds
Children of all ages are welcome. However, the motel does not provide cots or extra beds. Room occupancy limits must be respected.
- Cancellation Policy
Guests can cancel free of charge up to 24–48 hours before check-in, depending on the booking policy. Late cancellations or no-shows may result in a one-night room charge.
- Accessibility & Special Requests
Accessible rooms are available upon request. Guests with mobility needs or specific requirements should notify the motel during booking for suitable arrangements.